Early Alpha: Memoato is in early development. Features may be incomplete or change frequently.

Fair and transparent service

Terms of Service

Clear guidelines for using Memoato's AI-powered personal analytics platform. Understanding our mutual rights and responsibilities.

Last updated: June 16, 2025

Key highlights

The essential points you should know about using Memoato.

Respectful Use

Use the service responsibly and respect other users and our platform.

AI Processing

Our AI processes your content to provide insights while maintaining privacy.

Data Ownership

Your content belongs to you. We don't claim ownership of your personal data.

Fair Terms

Balanced terms that protect both users and our ability to provide service.

1. Acceptance of Terms

By accessing or using Memoato (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use the Service.

Agreement Formation: These Terms constitute a legally binding agreement between you and Memoato. Your continued use of the Service indicates acceptance of any updates to these Terms.

2. Service Description

Memoato is a personal analytics platform that uses artificial intelligence to help users track, categorize, and gain insights from their daily experiences and thoughts.

Core Features

  • • AI-powered content analysis and categorization
  • • Personal analytics and visualization tools
  • • Pattern recognition and insights generation
  • • Secure data storage and management

Service Availability

  • • Web-based platform accessible via browser
  • • 99.9% uptime target with planned maintenance
  • • Regular updates and feature improvements
  • • Multi-tier service plans available

3. User Responsibilities

Account Security

  • • Maintain the confidentiality of your account credentials
  • • Use strong, unique passwords and enable security features
  • • Notify us immediately of any suspected unauthorized access
  • • You are responsible for all activities under your account

Acceptable Use

  • • Provide accurate and truthful information
  • • Use the Service for lawful purposes only
  • • Respect intellectual property rights
  • • Do not attempt to reverse engineer our AI systems
  • • Do not use the Service to store illegal or harmful content

Prohibited Activities

  • • Attempting to access other users' data
  • • Introducing malware or harmful code
  • • Excessive or automated usage that impacts service performance
  • • Sharing account credentials with others
  • • Using the Service to harass or harm others

4. AI Processing & Accuracy

You acknowledge and agree that Memoato uses artificial intelligence to process and categorize your content. While we strive for accuracy, AI systems are not perfect and may occasionally misinterpret or incorrectly categorize content.

AI Capabilities

  • • Natural language processing and understanding
  • • Sentiment analysis and emotional pattern recognition
  • • Automatic categorization and tagging
  • • Insight generation and trend identification

User Control

  • • Manual override of AI categorizations
  • • Custom category creation and management
  • • Feedback mechanisms to improve accuracy
  • • Option to disable specific AI features

No Warranty: We do not guarantee the accuracy of AI-generated insights or categorizations. You maintain the right to manually adjust any AI-generated content and should not rely solely on automated analysis for important decisions.

5. Intellectual Property & Content

Your Content

  • • You retain ownership of all content you submit
  • • We do not claim ownership of your personal data
  • • You grant us license to process content for service delivery
  • • You can delete your content at any time

Our Platform

  • • Memoato owns all platform technology and AI systems
  • • Our algorithms and software are proprietary
  • • Users may not copy, modify, or redistribute our technology
  • • All trademarks and branding remain our property

Limited License: We grant you a limited, non-exclusive, non-transferable license to use our Service for personal purposes in accordance with these Terms. This license terminates when your account is closed or these Terms end.

6. Service Modifications & Termination

Service Changes

  • • We may modify features and functionality
  • • 30 days notice for significant changes
  • • Continued use indicates acceptance of changes
  • • We strive to improve without disrupting workflows

Account Termination

  • • You may close your account at any time
  • • We may suspend accounts for Terms violations
  • • 30 days notice before involuntary termination
  • • Data export available before account closure

Service Discontinuation: In the unlikely event we discontinue the Service, we will provide at least 90 days notice and assist with data export to ensure you don't lose your information.

Company information

Service Provider

Company: HILLS Lab d.o.o.

Registration: Croatia

VAT ID: HR48104693060

Website: hills-lab.hr

Product: Memoato Platform

Legal Contact: legal@hills-lab.hr

EU Business: Yes (Croatia)

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Croatia.

Any disputes will be resolved in the competent courts of Croatia, with EU consumer protection rights applying where applicable.

EU Consumer Rights

As an EU-based service provider, we comply with EU consumer protection directives and regulations.

EU consumers have additional rights under applicable consumer protection laws that cannot be waived by these terms.

Contact & terms updates

Questions about these Terms?

We're here to help clarify any questions about our Terms of Service and your rights as a user.

Legal Team: legal@memoato.com

Company Legal: legal@hills-lab.hr

General Support: support@memoato.com

Terms updates

We may update these Terms from time to time. When we make changes:

  • • We'll notify users via email and platform notice
  • • Material changes require 30 days advance notice
  • • The updated date will be modified at the top
  • • Continued use indicates acceptance of new Terms
  • • Changes comply with EU consumer protection laws